FAQs

1. What payment methods do you accept?
We accept major debit/credit cards, UPI, net banking, and other secure payment options available at checkout.

2. Will I receive an order confirmation?
Yes, once your order is successfully placed, you will receive an email or message confirming your purchase. You will also receive a tracking link.

3. Do you ship across India?
Yes, we ship to all locations across India.

4. How long will my order take to arrive?
Orders typically arrive within 5–10 business days, depending on your location and the product type. 

5. What if my product arrives damaged?
If your item arrives damaged, please contact us within 48 hours of delivery with unboxing video so we can arrange a replacement or refund after pickup.

6. Are customized items returnable?
Customized or made-to-order items are generally not eligible for return unless there is a manufacturing defect.

7. What materials do you use?
Our products are made using high-quality materials such as wood, metal, ceramics and eco-friendly finishes depending on the design.

8. How can I contact customer support?
You can reach us via email, phone, or the contact form on our website.